Support
Questions, feedback, or something not working right — we're here to help.
Email us any time at:
support@laughmi.comWe aim to reply within 1–2 business days.
Managing your subscription
laughmi+ subscriptions are billed and managed through the App Store or Google Play, whichever platform you downloaded laughmi from — not inside the app itself.
- iPhone/iPad: Settings → your name → Subscriptions → laughmi.
- Android: Google Play app → Menu → Payments & subscriptions → Subscriptions → laughmi.
Refunds are handled by Apple or Google under their own policies — we're not able to issue refunds directly, so please contact their support for any billing dispute.
Deleting your account
Open laughmi → Settings → Delete Account. You'll have a 7-day grace period to change your mind before deletion is permanent. See our Privacy Policy for exactly what's removed.
Reporting a companion message
If a message from your companion concerns you, press and hold it in the conversation and choose Report. Our team reviews every report.
Age requirement
laughmi is for adults 18 and older. If you believe an account belongs to someone under 18, please email us and we'll look into it right away.
Something else?
For anything not covered here — bugs, feedback, account issues, or general questions — just email support@laughmi.com.